Return Policy

SERIALIZED ITEMS ARE NON-REFUNDABLE

Serialized items including complete rifles, pistols, and lowers are NON-REFUNDABLE. Serialized items are subject to our repair policies only.

Before 30 Days* (Refunds, Exchanges, & Repair/Replacement)

Eligible Returns

1. Un-used NON-SERIALIZED for REFUND (customer pays a 15% restocking fee).
2. Un-used NON-SERIALIZED for EXCHANGE of different Item SKU (Customer pays a 15% restocking fee + shipping cost of new item).
3. Un-used NON-SERIALIZED and used for REPAIR/REPLACEMENT warranty covered defect.

Shipping & Fee’s

• AR-15 Overstock pays shipping back to AR-15 Overstock for RMA Repair or Replacement.
• AR-15 Overstock pays shipping back to Customer for defective item.
• Customer pays shipping back to AR-15 Overstock for non-defective Exchange or Refund.
• Customer pays shipping back to customer for non-defective item return (otherwise 15% restocking fee).
• AR-15 Overstock Reimburses FFL Transfer Fee for defective return only.

After 30 Days* (Repair/Replace Only)

Eligible Returns

1. Un-Used and used NON-SERIALIZED for REPAIR/REPLACEMENT warranty covered defect.

Shipping & Fee’s

• Customer pays shipping back to AR-15 Overstock.
• Customer pays shipping back to Customer for item.
• Customer pays FFL Transfer Fee’s.

* The 30 day period starts when the new order item leaves the AR-15 Overstock fulfillment center – the initial shipment date.